1. Introduction

The Body Fixx (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website, book an appointment, or otherwise interact with us. By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address, mailing address

• Booking information: appointment dates, service preferences, staff preferences

• Payment information: processed securely through our third-party payment processor (we do not store full credit card numbers on our servers)

• Communications: messages you send us through contact forms, email, phone, or text

• Website usage data: IP address, browser type, pages visited, collected automatically through standard web analytics tools

3. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage appointments

• Communicate with you about your bookings, including reminders and confirmations

• Respond to inquiries and provide customer service

• Send you promotional messages or offers, only if you have opted in to receive them

• Improve our website and services

• Comply with legal and regulatory obligations

4. Communications

If you provide your mobile phone number through our booking form or another point of collection on our website, you may receive text messages from The Body Fixx related to your appointments and, where you have separately opted in, promotional messages.

By entering your phone number, you are agreeing to receive text messages from The Body Fixx. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out. See our Privacy Policy for additional details.

No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

You may opt out of text communications at any time by replying STOP to any message, or by contacting us directly at info@thebodyfixx.com

5. How We Share Your Information

We do not sell, rent, or share your personal information — including mobile phone numbers — with third parties or affiliates for their own marketing or promotional purposes.

We may share information with:

• Service providers who perform functions on our behalf, such as our booking/scheduling platform and payment processor, solely to the extent necessary to provide those services

• Legal authorities, if required to do so by law, subpoena, or other legal process

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may:

• Opt out of text messages at any time by replying STOP

• Opt out of promotional emails by using the unsubscribe link in any email

• Request access to, correction of, or deletion of your personal information by contacting us directly

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

The Body Fixx

8 N Main St, Upton, MA 01568

Phone: 508-529-2639